What if I have a dispute with my tenancy manager?

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If you have a dispute with your tenancy manager from Housing NZ or your community housing provider – e.g., if you’re not happy with their response to a problem you’ve raised – you can ask to speak to their team manager.
You may need to get the contact details from your tenancy manager. Keep copies of all letters and to make written notes of all conversations you have both with the tenancy manager and their manager.
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