What can I do about a cold, damp house?

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Landlords must provide tenants with a safe and healthy home. This includes providing an ‘approved form of heating’ in the living room, following new rules about insulation, and doing repairs if there are problems with the house that are causing drafts, mould or condensation.
If you have very large power bills, or your house is cold & damp, it’d be a good idea to tell the landlord about it. Take photos of all the affected areas. If the landlord doesn’t respond to your concerns, you could issue them with a ‘14 day notice’. If that doesn’t work, contact Tenancy Services for help. If you think it’s really serious, ask them about sending their Compliance and Investigations team to investigate.
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