My house isn't insulated and the landlord isn't responding to my queries. What can I do?

Question

Accepted Answer

From 1 July 2019 onwards *all* rental homes must have floor and ceiling insulation. The only exception to this is where it is impracticable for insulation to be installed. Landlords not complying with the regulations may have to pay a penalty of up to $4000.
If your tenancy agreement was signed after 30 July 2016, it must include an insulation statement identifying the type and location of installation. If your agreement doesn’t include this and the landlord isn’t responding to your queries, talk to Tenancy Services about what to do next.

What people are asking…

Rather talk with a human?

Rentbot Chat with me for help with tenancy problems