How do I know if my landlord has lodged the bond refund?

Question

Accepted Answer

It usually takes Tenancy Services about 5 working days to refund a bond when a fully completed form is received. If it seems to be taking longer, you can contact Tenancy Services to check on the status of your bond refund.  Call 0800 737 666 and have your bond number handy. Or email them at bond.refunds@tenancy.govt.nz

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